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BAC KGROUN DDOCUMENTPerf orm ancemeasurementfor he al thsy stem improvemen t:exp eriences, chal leng esand pro sp ectsPet er C. Smith, Elias Mossialos andIre ne PapanicolasPerformancemeasurementforhe althsystemimprovement:exp eriences,challengesandpr ospectsPe terC. Smith,EliasMossialos andIr enePapanicolas WorldHealthOrganization2008andWorldHealt hOrganization,onbehalfoftheEuropeanObser vatoryonHealthSystemsandPolicies2008Addr essrequestsaboutpublicationsoftheWHORegi onalOfficeforEuropeto:PublicationsWHO Regional OfficeforEuropeScherfigsvej8DK-2100Copen hagen ,DenmarkAlternatively,completeanonlinere questformfordo cumentation,healthinformation,orforpermi ssio n toqu ot e or translate,ontheRegionalOfficewebsite(h ttp://w ).Allrights theWorld HealthOrganizationwelcomesrequestsforper missiontoreproduceortranslateitspublicat ions,in partorin in thispublicationdonotimplytheexpressionof anyop inionwhatsoeveronthepartoftheWorldHealth Organizationconcerningthelegalstatusofan ycountry,territ or y, cityorar eaorofitsauthorities,orconcerningthedeli mita eremayno t pr oductsdoesnotimplythattheyareendor sedorrecommendedbytheWorldHealthOrganiza tionin pr ef er encetoothersofa ,thenamesofpr opr ietaryproducts ecautionshavebeentakenbytheWorldHealthOr

Performance measurement offers policy-makers a major opportunity to secure health system improvement and accountability. Its role is to improve the quality of

  Performance, Measurement, Performance measurement