Standard Operating Procedures for Complaint Processing
Standard Operating Procedures for Complaint ProcessingM NICA PALACIO, DIRECTORDistrict of Columbia Office of Human RightsOctober 2017DISTRICT OF COLUMBIA OFFICE OF HUMAN RIGHTS441 4th Street NW, Suite 570NWashington, DC 20001Phone: (202) Fax: (202) INTRODUCTION ........................................ ........................................ ........................... 4SECTION I: GENERAL OVERVIEW OF THE OHR INVESTIGATION PROCESS ...................... 4SECTION II: THE INTAKE PROCESS ........................................ ........................................ . 6SECTION III: SERVICE OF CHARGE OF DISCRIMINATION ........................................ ....... 12SECTION IV: MANDATORY MEDIATION ........................................ ............................... 12SECTION V. INVESTIGATION.
4. Pregnant Workers Complaint Questionnaire: This form is used for filing complaints of violation under the Protecting Pregnant Workers Fairness Act, which prohibits discrimination based on one’s pregnancy status or related medical condition. Additionally, the Act places an affirmative obligation on employers to provide reasonable ...
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