What is operations management? - mindran.com

← Back to document page

1What is operations management ? operations management is the activity of managing the resources which are devoted to the production and delivery of products and management defined2The operations function is fashionable!The consultancy services market % of world revenues of 40 largest consultancy firms Marketing / sales2Operations and process management31Corporate strategy17IT strategy17Benefits / actuarial16Organizational design11Financial6They are all operationsBack office operation in a bankKitchen unit manufacturing operationRetail operationTake-out / restaurant operation3The best way to start understanding the nature of operations is to look around youEverything you can see around you (except the flesh and blood) has been processedby an operationEvery service you consumed today (radio station, bus service, lecture, etc.) has also been producedby an operationOperations Managers createeverything you buy, sit on, wear, eat, throw at people, and throw awayA general model of operations managementTransformed resources.

1 What is operations management? Operations management is the activity of managing the resources which are devoted to the production and delivery of

  Operations, Management, Operations management