Transcription of What is operations management? - mindran.com
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What is operations management? - mindran.com
1 What is operations management ? operations management is the activity of managing the resources which are devoted to the production and delivery of products and management defined2 The operations function is fashionable!The consultancy services market % of world revenues of 40 largest consultancy firms Marketing / sales2 operations and process management31 Corporate strategy17IT strategy17 Benefits / actuarial16 Organizational design11 Financial6 They are all operationsBack office operation in a bankKitchen unit manufacturing operationRetail operationTake-out / restaurant operation3 The best way to start understanding the nature of operations is to look around youEverything you can see around you (except the flesh and blood) has been processedby an operationEvery service you consumed today (radio station, bus service, lecture, etc.) has also been producedby an operationOperations Managers createeverything you buy, sit on, wear, eat, throw at people, and throw awayA general model of operations managementTransformed resources.
1 What is operations management? Operations management is the activity of managing the resources which are devoted to the production and delivery of
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