The impact of office design on business performance

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C1The impact of office designon businessperformanceC1Foreword1Introducti on: Why office design matters2Acknowledgements41Setting the context: how the world of work is changing52The challenge of measurement143A framework for analysis, organisation and application194Research methodology and character315Research findings: efficiency356Research findings: adaptability and flexibility407Research findings: staff performance438Findings on external expression559Conclusions and recommendations62Appendix 1: Case Studies66Appendix 2: References76Contents1In a 2003 survey by Management Todaymagazine, virtually all(97 per cent) of those responding said that they regarded theirplace of work as a symbol of whether or not they were valued bytheir employer. Yet only 37 per cent thought that their offices hadbeen designed with people in mind , and no less a third said thatthey were too ashamed of their offices to bring back colleaguesor clients.

4 Published by the Commission for Architecture & the Built Environment and the British Council for Offices, May 2005. Based on original research by DEGW, the Centre for Building

  British