Transcription of A LENDER’S TUTORIAL - Veterans Affairs
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A LENDER’S TUTORIAL - Veterans Affairs
A LENDER'S TUTORIAL . 1. Table of Contents Page How to Navigate the Eligibility .. 3. How to Navigate the Eligibility Links In ..3. Search Link .. 4. Automated Certificate of Eligibility (ACE) Link.. 10. How to Respond to a Return Letter..25. How to Submit Requested Documents ..25. Calling the Eligibility Center .. 25. COE Status ..26. Common COE errors .. 27. Suggested Documents to Upload ..29. Required Service ..30. Restoration of Entitlement ..31. Most Common Error ..33. Acceptable Types of Evidence ..34. Miscellaneous Information .. 35. 2. How to Navigate the Eligibility Links The Search option allows the user to quickly obtain an existing approved Certificate of Eligibility (COE).
If the COE needs correction, click on * New Application. in the upper left menu. Common corrections typically involve: • Unrestored entitlement. • Invalid conditions or codes. • Outdated date of issue. • Incorrect funding fee exemption information. For more information, see . Common COE Errors. on page 27.
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