Transcription of A Study of Customer Perception towards Service Quality of ...
{{id}} {{{paragraph}}}
Example: bachelor of science
A Study of Customer Perception towards Service Quality of ...
2014. Dr. Shamsher Singh, Dr. Naveen J Sirohi & Ms. Kumkum Chaudhary . This is a research/review paper, distributed under the terms of the Creative Commons Attribution-Noncommercial Unported License ), permitting all non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited. Global Journal of Management and Business Research: E Marketing Vol ume 14 Issue 7 Version Year 2014 Type: Double Blind Peer Reviewed International Research Journal Publisher: Global Journals Inc. (USA) Online ISSN: 2249-4588 & Print ISSN: 0975-5853 A Study of Customer Perception towards Service Quality of Life Insurance Companies in Delhi NCR Region By Abstract- Economic performance of insurance companies is the outcome of Customer s satisfaction and their Perception on Service Quality of the insurance Service provider. The present Study has focused on finding Customer Perception towards Service Quality as provided by the Life Insurance companies.
performance on score based on the same 22 items and five dimensional structure of SERVQUAL. The SERVQUAL have been used to measure service quality ... and Mackay, 1985), very abstract, complex and focused on future benefits that are difficult to prove (financial protection etc.). Life insurance products provide very
Tags:
Information
Domain:
Source:
Link to this page:
Please notify us if you found a problem with this document: