Transcription of Annual Report - Banking Codes and Standards …
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Annual Report - Banking Codes and Standards …
Annual Report 2016-17. Banking Codes AND Standards . BOARD OF INDIA. PUBLISHED BY. Anand Aras Chief Executive Officer Banking Codes and Standards Board of India C-7, 4th Floor, Reserve Bank of India Building Bandra Kurla Complex Mumbai- 400051. Banking Codes and Standards Board of India Governing Council Chairman A C Mahajan Members C Krishnan Rama Bijapurkar Shubhalakshmi Panse Uday Phadke Anand Aras Chief Executive Officer Banking Codes and Standards Board of India Banking Codes and Standards Board of India Annual Report 2016-17. Banking Codes AND Standards BOARD OF INDIA. Annual Report of the activities of BCSBI during the year 2016 - 17. Governing Council The present Governing Council was last reconstituted by RBI with effect from December 14, 2014 for a period of three years ending on December 13, 2017. During the year 2016- 17, Shri Nalin M Shah retired from the Governing Council on February 12, 2017 after completion of his tenure and was replaced by Shri Uday Phadke with effect from February 14, 2017.
Banking Codes and Standards Board of India Annual Report 2016-17 3 Redressal) and d) added focus and weightages for Customer Centricity and Customer Feedback. Thus, under the circumstances, it is noteworthy that 15 banks have improved
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