Transcription of Code of Bank’s Commitment to Customers January …
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Code of Bank’s Commitment to Customers January …
Code of bank s Commitment to CustomersJanuary 2014 BANKING CODES AND STANDARDS BOARD OF is a Code of customer Rights, which sets minimum standards of banking practices member banks have to follow while they deal with individual Customers . It provides protection to Customers and explains how banks are expected to deal with Customers in their day-to-day of bank s Commitment to Customers January 2014 TABLE OF CONTENTSPage 1 Introduction .. of the Code .. of the Code ..12 Key Commitments .. key commitments to you .. act fairly and reasonably in all our dealings with you .. help you to understand how our financial products and services work .. help you use your account or service .. deal quickly and sympathetically with things that go wrong .. treat all your personal information as private and confidential .. publicise the Code .. adopt and practice a non - discrimination policy ..43 Information Transparency.
2 Code of Bank’s Commitment to Customers – January 2014 a. Current accounts, savings accounts, term deposits, recurring deposits, PPF accounts and all other deposit accounts;
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