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Banking on Technology - EY

Banking on Technology Perspectives on the Indian Banking Industry January 2014. Foreword Over the last decade Technology has transformed the landscape Most core Banking programs have been focussed on internal of Indian Banking . functioning with banks adopting a lift and shift approach to moving processes rather than adopting a holistic business Implementation of core Banking platform has automated basic process reengineering paradigm. Internet and mobile Banking processes, enabled the movement to a single customer view enrolment and adoption across many banks is significantly and allowed for optimization of work across branch and hub low. While the increase in the number of no-frill accounts network. Core Banking platform have also given banks a strong opened is heartening, Technology is yet to make a dent in the launch pad to offer digital channel capabilities almost all banks lives of hundreds of millions of financially excluded Indians.

Banking on technology: Perspectives on the Indian Banking Industry 3 The IBA Banking Technology Awards was instituted by the Indian Banks’ Association (IBA) for the first time in 2005, to recognize and reward banks and bankers who were forerunners and trend setters in banking technology – whose innovative ideas,

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