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BASIC COMMUNICATION MODEL

The Pfeiffer Library Volume 25, 2nd Edition. Copyright 1998 Jossey-Bass/Pfeifferzx 1zxBASIC COMMUNICATION MODELA ccording to Adler and Towne (1978), all that ever has been accomplished by humansand all that ever will be accomplished involves COMMUNICATION with others. Many socialand organizational problems derive from unsatisfactory relationships brought about byinadequate COMMUNICATION between on and off the job often stems from one s ability to transfer informationand express ideas to others. Effective COMMUNICATION frequently results in friendshipsthat are more meaningful, smoother and more rewarding relationships with people onand off the job, and increased ability to meet personal needs. Psychologist AbrahamMaslow (1970) suggests that the capability to satisfy personal needs arises mainly fromthe ability to PROCESS OF COMMUNICATIONA dler and Towne describe COMMUNICATION as a process between at least two people thatbegins when one person wants to communicate with another.

Any of the three types of relationships can be predominantly personal or predominantly impersonal. At the personal extreme, the ego-involvement of the participants—their attitudes, beliefs, and feelings—are an integral part of the relationship. On the other hand, emotional and personal issues are not considered in the impersonal relationship

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