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Helsinki University of Technology Department of Electrical and Communications Engineering Antti Mattila best practices for Network Infrastructure Management a case study of IT Infrastructure Library (ITIL) II Helsinki University of Technology Abstract of the Master's Thesis Author: Antti Mattila Name of the Thesis: best practices for Network Infrastructure Management a case study of Information Technology Infrastructure Library (ITIL) Date: Pages: 89 Department: Department of Electrical and Communications Engineering Professorship: S-38 Networking Technology Supervisor: Prof. J rg Ott Instructor: Harri Heinonen Abstract: Managing Network Infrastructure is an important part of delivering IT services to the end-users. Networks play an essential part in the service delivery and while Network infrastructures are becoming more complex it is vital that the processes for the Network Infrastructure exist and function effectively.
Helsinki University of Technology Department of Electrical and Communications Engineering Antti Mattila Best practices for Network Infrastructure Management
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