Transcription of BRIEF client protection and social performance. - CGAP
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BRIEF client protection and social performance. - CGAP
The Role of Funders in Responsible Finance October 2011 Most donors and investors supporting financial inclusion do so with an aspiration to improve poor people s lives. In recent years, the movement toward responsible finance has shaped the industry s belief that financial service providers have a responsibility to deliver financial services in a way that is transparent, fair, safe, and likely to generate benefits for poor There are two key dimensions to implementing the responsible finance agenda: client protection and social protection is essential to ensure that providers do not inadvertently harm their clients . It means that providers take reasonable care that their products, policies, and practices avoid harmful or unfair treatment and appropriately balance clients and their own interests as they conduct business.
Client protection is essential to ensure that providers do not inadvertently harm their clients. It means that ... indebtedness crises in microfinance markets. Consumer protection policies, regulation, and supervision In 2010, consumer protection regulation and
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