Business Email: Functional Language Reference …

2 Business email : Functional Language Reference Sheets Table of Contents Opening and Referencing .. 3. Making Enquiries .. 5. Informing and 7. Replies to 8. Clarifying and 10. Giving Advice and Making Suggestions .. 12. Making 13. Addressing Problems and 16. Confirming Orders and 18. Closing .. 20. Published by: Workplace English Training E-Platform 3 Business email : Functional Language Reference Sheets Opening and Referencing Referring to Previous Correspondence I have received your fax of 15 April concerning .. I refer to your letter of 1 March regarding . In reply to your email of 8 May, I would like to inform you that . With Reference to your email of 12 December, In response to your email , I am happy to With regard to your email , I .. Referring to Your Own Previous Correspondence I refer to my email to you on 14 June concerning .. We/I recently wrote to you about .. On 5 May, I emailed you about .. Further to my fax on 2 September regarding , I . Referring to Previous Verbal Communication I refer to the conversation we had on Tuesday about.

Published by: Workplace English Training E-Platform http://www.workplace-english-training.com 3 Business Email: Functional Language Reference Sheets

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