Transcription of CHAPTER 5 : CONSUMER RIGHTS
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CHAPTER 5 : CONSUMER RIGHTS
NOTES FOR THE TEACHERThis CHAPTER proposes to discuss the issue ofconsumer RIGHTS within the context of the waysmarkets operate in our country . There are manyaspects of unequal situations in a market andpoor enforcement of rules and regulations. Hence,there is a need to sensitise learners and encouragethem to participate in the CONSUMER CHAPTER provides case histories how someconsumers were exploited in a real life situationand how legal institutions helped consumers ingetting compensated and in upholding their rightsas consumers. The case histories would enablethe students to link these narratives to their lifeexperiences. We have to enable students tounderstand that the awareness of being a well-informed CONSUMER arose out of consumermovement and active participation of peoplethrough their struggles over a long period.
This chapter proposes to discuss the issue of consumer rights within the context of the ways markets operate in our country. There are many aspects of unequal situations in a market and poor enforcement of rules and regulations. Hence , there is a need to sensitise learners and encourage them to participate in the consumer movement.
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