Transcription of CHAPTER 7 DATA COLLECTING METHODOLOGY …
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CHAPTER 7 DATA COLLECTING METHODOLOGY …
292 CHAPTER 7 data COLLECTING choice to undertake any kind of empirical research always presupposes the carefulchoice and design of appropriate research METHODOLOGY . After having studied thetheoretical perspectives on TQM in great detail and formulating a framework for theimplementation of TQM, the results of this process have been used as the basis fordesigning and conducting the empirical research. Moreover, this is done within thesketched context of the aim and functions, as well as the method followed by the SA AirForce to implement TQM as provided in the previous aim of this CHAPTER is to define the method followed for COLLECTING data for theempirical research. Close attention is paid to the method chosen for processing thedata to test the applicability of the suggested total quality framework (as discussed inchapter 3, figure , paragraph ) as a framework for the SA Air Force.
292 CHAPTER 7 DATA COLLECTING METHODOLOGY 7.1 INTRODUCTION The choice to undertake any kind of empirical research always presupposes the careful choice and design of appropriate research methodology.
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