Transcription of CHAPTER 7 DATA COLLECTING METHODOLOGY 7.1 …
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CHAPTER 7 DATA COLLECTING METHODOLOGY 7.1 …
292 CHAPTER 7 data COLLECTING choice to undertake any kind of empirical research always presupposes the carefulchoice and design of appropriate research METHODOLOGY . After having studied thetheoretical perspectives on TQM in great detail and formulating a framework for theimplementation of TQM, the results of this process have been used as the basis fordesigning and conducting the empirical research. Moreover, this is done within thesketched context of the aim and functions, as well as the method followed by the SA AirForce to implement TQM as provided in the previous aim of this CHAPTER is to define the method followed for COLLECTING data for theempirical research.
297 • Questionnaires should be logically structured and designed and the pages of the questionnaire should be numbered clearly. If these guidelines are followed as …
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