Transcription of Consumer Arbitration Rules - American Arbitration …
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Rules Amended and Effective September 1, 2014 Costs of Arbitration Amended and Effective September 1, 2018 Available online at Arbitration RulesARBITRATION RULESA merican Arbitration Association2 Table of Contents Consumer Arbitration Rules ..6 Introduction ..6 About the AAA ..6 The Arbitrator ..7 The AAA s Consumer Arbitration Rules ..7 Availability of Mediation through AAA Mediation .org ..7 Administrative Fees ..7 Arbitrator s Fees ..8 Notification ..8 Filing a Case and Initial AAA Administrative Steps ..9R-1 . Applicability (When the AAA Applies These Rules ) ..9R-2 . Starting Arbitration under an Arbitration Agreement in a Contract ..11R-3 . Agreement to Arbitrate When There is No AAA Arbitration Clause ..13R-4 . AAA Administrative Fees ..13R-5 . Neutral Arbitrator s Compensation ..14R-6 . Depositing Neutral Arbitrator s Compensation with the AAA ..14R-7 . Expenses ..14R-8 . Changes of Claim ..14R-9 . Small Claims Option for the Parties ..15R-10 . Administrative Conference with the AAA.
arbitration shall be an essential term of their consumer agreement . The AAA defines a consumer agreement as an agreement between an individual consumer and a business where the business has a standardized, systematic application of arbitration clauses with customers and where the terms and
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