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E Writing Professional Letters - Cengage

8/12/09 1:10 PM Page 105. Writing UNIT. E. Written Communication Professional Letters g n in Files You business Letters are powerful ways to deliver formal or persuasive information, establish io rn Will Need: permanent records, or send significant, sensitive, or confidential messages. Although e-mail has become the most popular way to exchange written messages, business Letters ct ea are still a necessary communication tool. You usually write Letters to communicate with people outside of your organization, though you can also use Letters to send formal mes- du L. sages to colleagues. Besides the words you write on the page, your letter 's design and for- ro ge mat tell your reader about you, your attention to detail, and your level of professionalism. In this unit, you learn about the common guidelines to follow when you compose and for- ep ga mat your Letters . You also learn how to write business Letters that respond to requests, con- vince readers to take action, and express goodwill.

Writing Professional Letters Business letters are powerful ways to deliver formal or persuasive information, establish permanent records, or send significant, sensitive, or confidential messages.

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