Transcription of Effective Communication - FEMA
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Effective Communication - FEMA
Effective Communication Independent Study December 2005 FEMA TABLE OF CONTENTS Effective Communication Page i Page Course 1 Unit 1: Course Introduction Introduction .. Unit 1 Objectives .. Course Course Overview .. Communicating Activity: If I Could Do It Over Various Groups Respond Differently .. Activity: Personal Learning Goals .. Summary and Transition .. Personal Learning Goals .. Unit 2: Basic Communication Skills Introduction .. Unit 2 Objectives .. Communication Models .. Communication Is a Two-Way Process.
Unit 3 examines communication during emergency situations. Unit 4 addresses community-specific communication needs and the particular needs, risks, sensitivities, expectations and norms that are relevant to disaster communication. Unit 5 presents both low- and high-technology communication tools and discusses how to choose among them.
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