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Eighth Edition ORGANIZATIONAL BEHAVIOR

Chapter EndChapter StartContents**QuitVideoWeb SiteiEighth EditionORGANIZATIONALBEHAVIORCONCEPTSuCO NTROVERSIESuAPPLICATIONSSTEPHEN P. ROBBINSSan Diego State UniversityPRENTICE HALL Upper Saddle River, New Jersey 07458 Acquisitions Editor:David ShaferAssistant Editor:Lisamarie BrassiniEditorial Assistant:Christopher StogdillEditor-in-Chief:Natalie AndersonMarketing Manager:Stephanie JohnsonProduction Editor:Judith LealeManaging Editor:Dee JosephsonManufacturing Buyer:Kenneth J. ClintonManufacturing Supervisor:Arnold VilaManufacturing Manager:Vincent SceltaSenior Designer:Ann FranceDesign Director:Patricia WosczykCover Design:Maureen Eide/Jill LittleCover Image: Boris Lyubner/SISAll rights reserved.

Personality and National Culture135 • Matching Personalities and Jobs136 Learning 140 • A Definition of Learning140 • Theories of Learning142 • Shaping: AManagerial Tool 148 • Some Specific Organizational Applications 156 From Concepts to Skills Effective Discipline Skills 159 Summary and Implications for Managers 165 For Review 169

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