Transcription of Evidence Brief: Implementation of High Reliability ...
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Evidence Brief: Implementation of High Reliability ...
4 May 2019 Prepared for: Department of Veterans Affairs Veterans Health Administration Health Services Research & Development Service Washington, DC 20420 Prepared by: Evidence Synthesis Program (ESP) Coordinating Center Portland VA Health Care System Portland, OR Mark Helfand, MD, MPH, MS, Director Evidence Brief: Implementation of high Reliability Organization Principles Authors: Stephanie Veazie, MPH Kim Peterson, MS Donald Bourne, MPH Evidence Synthesis Program Evidence Brief: Implementation of HRO Principles Evidence Synthesis Program i PREFACE The VA Evidence Synthesis Program (ESP) was established in 2007 to provide timely and accurate syntheses of targeted health care topics of importance to clinicians, managers, and policymakers as they work to improve the health and health care of Veterans.
High Reliability Organizations (HROs) are organizations that achieve safety, quality, and efficiency goals by employing 5 central principles: (1) sensitivity to operations (ie, heightened awareness of the state of relevant systems and processes); (2) reluctance to simplify (ie, the
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