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Formal Communication Channels: Upward, Downward ...

FOCUS ON COLLEGES, UNIVERSITIES, AND SCHOOLS VOLUME 4, NUMBER1, 2010 1 Formal Communication Channels: Upward, Downward , Horizontal, and External Fred C. Lunenburg Sam Houston State University _____ ABSTRACT An organization s structure influences the Communication patterns within the organization. The structure of an organization should provide for Communication in three distinct directions: Downward , upward, and horizontal. These three directions establish the framework within which Communication in an organization takes place. Examining each one will enable us to better appreciate the barriers to effective organizational Communication and the means to overcome these barriers. _____ Assume that you are an administrator of a school organization (public school, community college, university).

Formal Communication Channels: Upward, Downward, Horizontal, and External ... leaving it to the individual staff member to get the big picture. 3. Procedures and practices. These are messages defining the school organization's policies, rules, regulations, benefits, and …

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