Transcription of Housing Manager’s Procedures Manual
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Housing Manager’s Procedures Manual
Housing manager s Procedures Manual Public Housing Agency November 2005 Internal Review Project Director Technical Reviewer Management Reviewer Housing manager s Procedures Manual Public Housing Agency A Word About This Manual i A Word About This Manual This Manual was initially prepared as a resource for public Housing agencies (PHAs) participating in the Moving to Work (MTW) Demonstration that were transitioning to project-based management. However, given the recent shift to project-based management for the public Housing program as a whole, it is anticipated that this Manual will have much broader application.
ii A Word About This Manual Housing Manager’s Procedures Manual – Public Housing Agency In keeping with its conventional approach to property management, this manual has a particularly strong emphasis on marketing, curb appeal, and customer satisfaction.
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