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Journal of Human Resource management 2015; 3(2-1): 28-32 Published online February 10, 2015 ( ) doi: ISSN: 2331-0707 (Print); ISSN: 2331-0715 (Online) Human Resource Measurement: A Balanced Scorecard Approach Benedetta Gesuele*, Mauro Romanelli Department of Business and Economics Studies, University of Naples Parthenope , Naples, Italy Email address: (B. Gesuele), (M. Romanelli) To cite this article: Benedetta Gesuele, Mauro Romanelli. Human Resource Measurement: A Balanced Scorecard Approach. Journal of Human Resource Man-agement. Special Issue: Challenges and Opportunities in the Performance Measurement and Control Systems of Human Resources Manage-ment for the Services Industry.
Journal of Human Resource Management 2015; 3(2-1): 28-32 29 sions that affect the relationship between the organization and employees” [2, 5].
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