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Insurance industry - Challenges, reforms and realignment

Insurance industry challenges , reforms and realignment Confederation of Indian industry 1 Foreword .. 4. 2 Executive summary .. 5. 3 Introduction .. 6. Indian economy .. 6. Insurance industry landscape .. 8. 4 Underlying growth drivers for Insurance in India .. 12. Growing economy and purchasing 13. Rising focus on rural market .. 14. Rising demand for motor Insurance .. 14. Robust growth in health Insurance .. 14. Emerging trends .. 15. Regulatory trends .. 17. 5 Life Insurance : issues and 18. Products .. 18 6. Distribution .. 20. Customer servicing .. 22. Governance and regulatory issues .. 23. 6 Non-life Insurance : issues and 24. Products .. 24. Distribution .. 26. Governance and regulatory issues .. 29. Health Insurance .. 29. 7 Way forward .. 34. 8 Bibliography .. 36. Contents 2. 3. Foreword 1. After a decade of strong growth, the through constructive engagement and Indian Insurance industry is currently effective consultation with industry , facing severe headwinds, grappling emphasizing on proper market conduct, with slowing growth, rising costs, good governance, customer centricity and deteriorating distribution structure ]^ [a]fl \akljaZmlagf& Oal` Y \]fkalq g^.

Insurance industry: Challenges, reforms and realignment 7 Global growth is projected to drop from around 4% in 2011 (year ending December) to around 3.5% in 2012 because of weak activity during 2H11

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