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Introduction to Queueing Theory

Introduction to Queueing Theory Raj Jain Washington University in Saint Louis or A Mini-Course offered at UC Berkeley, Sept-Oct 2012. These slides and audio/video recordings are available on-line at: and ~jain/queue UC Berkeley, Fall 2012 2012 Raj Jain 30-1. Overview Queueing Notation Rules for All Queues Little's Law Types of Stochastic Processes UC Berkeley, Fall 2012 2012 Raj Jain 30-2. Basic Components of a Queue 1. Arrival 6. Service 2. Service time process discipline distribution 5. Population Size 4. Waiting positions 3. Number of servers UC Berkeley, Fall 2012 2012 Raj Jain 30-3. Kendall Notation A/S/m/B/K/SD.

30-8 UC Berkeley, Fall 2012 ©2012 Raj Jain Example M/M/3/20/1500/FCFS Time between successive arrivals is exponentially distributed. Service times are exponentially distributed. Three servers 20 Buffers = 3 service + 17 waiting After 20, all arriving jobs are lost Total of 1500 jobs that can be serviced. Service discipline is first-come-first-served.

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