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Journal of Organizational Behavior, J. Organiz. …

parsing Organizational culture : How the norm foradaptability influences the relationship betweenculture consensus andfinancial performance inhigh-technologyfirmsJENNIFER A. CHATMAN1*, DAVID F. CALDWELL2, CHARLES A. O REILLY3 AND BERNADETTE DOERR11 Haas School of Business, University of California, Berkeley, Berkeley, California, School of Business, Santa Clara University, Santa Clara, California, School of Business, Stanford University, Stanford, California, 94301, relationship between Organizational culture andfinancial performance remains elusive even thoughresearchers have studied it for some time. Early research suggested that a strong culture that aligns members behavior with Organizational objectives boostsfinancial performance. A more recent view is that, becausestrong cultures promote adherence to routines and behavioral uniformity, they are less effective in dynamicenvironments. We suggest that the relationship between culture and performance can be reconciled by recog-nizing that culture encompasses three components: (1) the content of norms (norm content); (2) how widelymembers agree about norms ( culture consensus); and (3) how intensely Organizational members hold partic-ular norms (norm intensity).

Parsing organizational culture: How the norm for ... Journal of Organizational Behavior, J. Organiz. Behav. 35, 785–808 (2014) ... assessing their organizational culture and relating culture consensus about a broad system of norms and inten-

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