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~KEDAH / PERLIS BRANCH~ Centre for Professional ...

7 STEPS PROBLEM SOLVING & 7 QC TOOLS 9:00 am to 5:00pm 15-16 October 2014, Wed - Thu FMM Kedah PERLIS , Sg Petani INTRODUCTION This program is designed to empower employees to solve problems and carry out improvement projects in systematic, fact-based approach. Participant will not only learn all the 7 QC Tools, but when to timely apply the tools as they work on a problem or improvement project. This program is definitely relevant in the current rapid globalization and ever increasing competitive business environment where continuous improvement of all levels of an organization is a must. OBJECTIVES Upon completion of this workshop, participants will be able to: systematically apply the 7 Steps Problem Solving technique know how to use and when to use the right 7 QC Tools at each of problem solving step approach and solve problems systematically WHO SHOULD ATTEND Engineer, Executives, Supervisors, Line Leaders and Technicians CONTENTS A.

7 STEPS PROBLEM SOLVING & 7 QC TOOLS 9:00 am to 5:00pm 15-16 October 2014, Wed - Thu FMM Kedah Perlis, Sg Petani INTRODUCTION

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