Transcription of LEARNERS’ SATISFACTION LEVEL WITH ONLINE STUDENT …
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33 Turkish ONLINE Journal of Distance Education-TOJDE July 2015 ISSN 1302-6488 Volume: 16 Number: 3 Article 3 LEARNERS SATISFACTION LEVEL WITH ONLINE STUDENT PORTAL AS A SUPPORT SYSTEM IN AN OPEN AND DISTANCE eLEARNING ENVIRONMENT (ODeL) Percia V. SECRETO Office of the University Registrar, University of the Philippines Open University, Los Ba os, Laguna, PHILIPPINES Rhodora L. PAMULAKLAKIN Office of the University Registrar, University of the Philippines Open University, Los Ba os, Laguna, PHILIPPINES ABSTRACT Learner support in an open, distance and ONLINE learning is defined as all activities and elements in education that respond to a known learner or group of learners, and which are designed to assist in the cognitive, affective, and systemic realms of the learning process (Brindley, et.)
support services in maintaining successful online learning experiences. In a similar manner, it described the student services as a “diverse set of offerings that institutions develop and deliver to enhance the student experience and improve learning outcomes”. These services
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