LEARNING FROM ERROR - WHO

Patient Safety WorkshopLEARNING FROM ERRORWHO/IER/ World Health Organization 2008 All rights reserved. Publications of the World Health Organizationcan be obtained from WHO Press, World Health Organization, 20 Avenue Appia, 1211 Geneva 27, Switzerland (tel.: +41 22 791 3264;fax: +41 22 791 4857; e-mail: Requests forpermission to reproduce or translate WHO publications - whetherfor sale or for noncommercial distribution - should be addressed toWHO Press, at the above address (fax: +41 22 791 4806; The designations employed and the presentation of the materialin this publication do not imply the expression of any opinionwhatsoever on the part of the World Health Organizationconcerning the legal status of any country, territory, city or area orof its authorities, or concerning the delimi))

5 Learning objectives By the end of this workshop, participants should: 1. Be introduced to an understanding of why errors occur 2. Begin to understand which actions can

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  Form, Learning, Errors, Learning from error

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