Level 2 Certificate in Understanding Behaviour that …

Level 2 certificate in understanding behaviour that challenges Tutor Guide Before we start, it is important to emphasize that being a tutor is a role of responsibility and integrity. It is important that you use your own experiences and professionalism at all times when you are working with your learners. Whilst it is highly unlikely that you will ever meet your learners, you are signing up to working with extreme professionalism and in a way that is becoming of a Grade 1 Tutor'. Please ensure that all contact you have with the learner is of a professional nature, whether this be written feedback or text and telephone support. The learner will be looking to you with a sense of trust, so please make sure that you support your learner and give them the best possible chance to succeed within the agreed timescales. Please be aware that in order to maintain and monitor standards, each learner is given a handbook which highlights a complaints procedure.

Certificate in Understanding Behaviour that Challenges • Lack of or poor awareness of danger. Q3 Describe the difference between conflict and behaviour that challenges. (1.3) Conflict: ‘When two or more parties have a clash of interests. This means that an agreement cannot be made about an aspect of something’. This should then be compared to

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