Transcription of MASTER Integrating the eTOM business process framework ...
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MASTER Integrating the eTOM business process framework ...
Eindhoven University of TechnologyMASTERI ntegrating the eTOM business process framework into the Ericsson seamless modelingJoshy, N.; Shenoy, date:2010 Link to publicationDisclaimerThis document contains a student thesis (bachelor's or MASTER 's), as authored by a student at Eindhoven University of Technology. Studenttheses are made available in the TU/e repository upon obtaining the required degree. The grade received is not published on the documentas presented in the repository. The required complexity or quality of research of student theses may vary by program, and the requiredminimum study period may vary in rightsCopyright and moral rights for the publications made accessible in the public portal are retained by the authors and/or other copyright ownersand it is a condition of accessing publications that users recognise and abide by the legal requirements associated with these rights.
eTOM is a widely accepted framework for business processes in information, commu- nication and entertainment industries [18]. The framework mainly focuses on business
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