Transcription of MEASURING THE EFFICIENCY AND EFFECTIVENESS …
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MEASURING THE EFFICIENCY AND EFFECTIVENESS …
International Journal of Quantitative and Qualitative Research Method , , , September 2015. Published by European Centre for Research training and development UK ( ). MEASURING THE EFFICIENCY AND EFFECTIVENESS OF THE HUMAN. RESOURCES training FUNCTION AT ORANGE JORDAN. Professor Mohamad Shehada, Amman Arab University, Amman, Jordan, Dr. Firas Alkhaldi, Amman Arab University, Amman, Jordan, ABSTRACT: The objective of this paper is to measure the EFFECTIVENESS and EFFICIENCY of the human resources training function at one of the telecommunication companies in Jordan Orange Jordan . The target population for this study is 140 unit managers and their assistants at Orange Jordan. A total of 105 unit managers participated in the completion of questionnaires. Data analysis was done by factor analysis; explanatory and confirmatory data modeling and Cronbach's alpha-values and practical significance by means of effect sizes.
International Journal of Quantitative and Qualitative Research Method Vol.3, No.2, pp.1-12, September 2015 Published by European Centre for Research Training and Development UK (www.eajournals.org)
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