Transcription of Miami-Dade Aviation Department
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Miami-Dade Aviation Department
Miami-Dade Aviation Department Standards Manual TABLE OF CONTENTS. I. EMPLOYEES .. 1. A. Courtesy .. 1. B. Appearance .. 2. C. Knowledge .. 2. II. miami INTERNATIONAL AIRPORT (MIA) TERMINAL COMPLEX. AND OTHER Miami-Dade Aviation Department (MDAD). FACILITIES .. 4. A. Cleanliness .. 4. B. 6. C. Functionality .. 7. III. TERMINAL SIGNAGE AND 9. IV. ADVERTISING .. 11. V. SELF-SERVICE 12. A. Cleanliness ..12. B. C. Functionality ..12. D. VI. SKYCAP BAGGAGE 14. VII. WHEELCHAIR SERVICE PROVIDERS .. 15. A. Representation ..15. B. C. VIII. STANCHIONS AND BAG SIZERS .. 17. A. Terminal Stanchions and Bag Sizers ..17. B. Functionality ..17. IX. TICKET COUNTERS AND PODIUMS .. 19. A. General: ..19. B. Cleanliness ..19. iii Miami-Dade Aviation Department Standards Manual C. Functionality ..20. D. Signage ..20. X. TERMINAL, ELEVATORS, ESCALATORS, MOVING WALKWAYS. AND 21. A. Cleanliness ..21.
Miami-Dade Aviation Department Standards Manual 1 I. Employees Miami-Dade Aviation Department (MDAD), airline, business partner, contractor or
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