Transcription of Next-gen IT operating model
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Next-gen IT operating model
Next-gen IT operating modelAugust AdvisoryIn this point of view, KPMG examines how stakeholder expectations from IT are changing, and how disruptive technologies are democratizing IT and changing IT s value proposition. CIOs must respond by continuing to focus on operational excellence while adopting a new operating model for IT to drive innovation and value in these changing change is the last five years, there have been significant changes in the enterprise technology and applications landscape. Along with newer technologies such as cloud services, data and analytics, cognitive computing, and mobile becoming more pervasive, the consumerization of IT has also made it more accessible and usable by business users. They are also becoming more affordable (especially with cloud services, where the price of entry is significantly lower). Improved security solutions and increasing consumer confidence in data protection levels have further fuelled the adoption of as a Service (XaaS) models and mobility.
Past technology waves have been evolutionary and ... software, and helpdesk services. ... Technology Business Management (TBM), managing the business of IT through an integrated …
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