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Overcoming Language Barriers - NY DCJS

Overcoming Language Barriers :Solutions for Law EnforcementSusan ShahInsha RahmanAnita KhashuThis project was supported by Cooperative Agreement #2005-HS-WX-K001 by the Department of Justice Office of Community Oriented Policing Services. Points of view or opinions contained in this document are those of the authors and do not necessarily represent the official position or policies of the Department of SummaryIn order to do their jobs effectively and safely, sworn and civilian law enforcement personnel must be able to communicate with the people they serve including the growing number of immigrant communities that do not speak English it may seem daunting to take on the task of Overcoming Language Barriers , there are cost-effective steps that agencies can take. And these steps can be tailored to meet each agency s unique needs and capacities. The practical suggestions offered in this report range from relatively simple such as training staff on how to utilize telephonic and ad hoc interpreters to the comparatively ambitious such as pooling Language resources among local government agencies.

previously unaccustomed to such cultural diversity. As a result, many law enforcement agencies around the nation are dealing with unfamiliar languages as they work to ensure public safety. Overcoming these challenges is essential. When language barriers prevent immigrants from, say, reporting a crime or describing a suspect, it becomes harder for

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  Language, Barriers, Cultural, Overcoming, Overcoming language barriers

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