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BAC KGROUN DDOCUMENTPerf orm ancemeasurementfor he al thsy stem improvemen t:exp eriences, chal leng esand pro sp ectsPet er C. Smith, Elias Mossialos andIre ne PapanicolasPerformancemeasurementforhe althsystemimprovement:exp eriences,challengesandpr ospectsPe terC. Smith,EliasMossialos andIr enePapanicolas WorldHealthOrganization2008andWorldHealt hOrganization,onbehalfoftheEuropeanObser vatoryonHealthSystemsandPolicies2008 AddressrequestsaboutpublicationsoftheWHO R egionalOfficeforEuropeto:PublicationsWHO Regional OfficeforEuropeScherfigsvej8DK-2100 Copenhagen ,DenmarkAlternatively,completeanonlinere questformfordo cumentation,healthinformation,orforpermi ssio n toqu ot e or translate,ontheRegionalOfficewebsite(h ttp://w ).Allrights theWorld HealthOrganizationwelcomesrequestsforper missiontoreproduceortranslateitspublicat ions,in partorin in thispublicationdonotimplytheexpressionof anyop inionwhatsoeveronthepartoftheWorldHealth Organizationconcerningthelegalstatusofan ycountry,territ or y, cityorar eaorofitsauthorities,orconcerningthedeli mita eremayno t pr oductsdoesnotimplythattheyareendor sedorrecommendedbytheWorldHealthOrganiza tionin pr ef er encetoothersofa ,thenamesofpr opr ietaryproducts ecautionshavebeentakenbytheWorldHealthOr ganizationtoverifytheinformationcontaine din thispu , thepublishedmaterialis beingdistributedwithoutwarrantyofanykind , e materiallieswiththereader.
Performance measurement for health system improvement: experiences, challenges and prospects Peter C. Smith, Elias Mossialos and Irene Papanicolas
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