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Quality Management System (QMS) Manual

Page 1 of 35 2018, Mango Ltd. All Rights Reserved. Quality Management System (QMS) Manual This Manual has been documented around Mango Limited s certified Management System . It should be used as a template only. It is designed to be modified to reflect your organisation. Page 2 of 35 2018, Mango Ltd. All Rights Reserved. Contents Context of the Organisation .. 4 Company Overview .. 4 External and Internal Issues .. 4 Interested Parties .. 4 Vision, Mission and 5 SWOT 5 Key Business Strategies .. 6 Scope .. 6 Management Representative .. 7 QMS Structure .. 7 Process Flow .. 9 Leadership .. 10 Leadership and Commitment .. 10 Quality Policy.

quality performance and are authorised by the Management Team. • System procedures: high-level procedures that define the activities that are to be fulfilled to ensure that the QMS complies with standards. • Module workflows, operational procedures and work instructions. Control and operational procedures: o Meet customers’ requirements.

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