Transcription of Quality Management System (QMS) Manual
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Page 1 of 35 2018, Mango Ltd. All Rights Reserved. Quality Management System (QMS) Manual This Manual has been documented around Mango Limited s certified Management System . It should be used as a template only. It is designed to be modified to reflect your organisation. Page 2 of 35 2018, Mango Ltd. All Rights Reserved. Contents Context of the Organisation .. 4 Company Overview .. 4 External and Internal Issues .. 4 Interested Parties .. 4 Vision, Mission and 5 SWOT 5 Key Business Strategies .. 6 Scope .. 6 Management Representative .. 7 QMS Structure .. 7 Process Flow .. 9 Leadership .. 10 Leadership and Commitment .. 10 Quality Policy .. 11 Organisation Roles, Responsibilities and Authorities .. 11 Planning .. 14 Actions to Address Risks and Opportunities .. 14 Legal and Other requirements .. 15 Objectives, Targets and Plans.
quality performance and are authorised by the Management Team. • System procedures: high-level procedures that define the activities that are to be fulfilled to ensure that the QMS complies with standards. • Module workflows, operational procedures and work instructions. Control and operational procedures: o Meet customers’ requirements.
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