Transcription of Quality of care - WHO
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Quality of care - WHO
Quality of careA PROCESS FOR MAKING STRATEGIC CHOICES IN HEALTH SYSTEMSISBN 92 4 156324 9 This guide provides decision-makers and managers at country level with a systematic process which will allow them to design and implement effective interventions to promote Quality in health systems. It focuses particular attention on people who have a strategic responsibility for Quality so that they can cre-ate an enabling environment for all the Quality improvement initiatives being undertaken at the medical care level and rein-force their chances of success and sustainability.
ment but frequently this action is carried out in an insuffi cient policy and strate-gic environment. Furthermore, the process suggested here will help managers and decision-makers decide on which components of quality they wish to focus. In some coun- tries, there may be more leverage for quality in reorganizing the delivery of care
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