Transcription of Reimagining customer relationships - EY
{{id}} {{{paragraph}}}
Example: bachelor of science
Reimagining customer relationships - EY
Reimagining customer relationshipsKey findings from the EY global Consumer Insurance Survey 201403 Executive summary 05 About this report methodology 06 Introduction 08 Key finding 1: High turnover and low trust signal serious relationship Key finding 2: Just because they leave you doesn t mean they don t love Key finding 3: Insurers have so few interactions with their customers that each one becomes a critical moment of truth. 32 Key finding 4: Consumers want more frequent, meaningful and personalized communications.
Reimagining customer relationships | Key findings from the EY Global Consumer Insurance Survey 2014 5 About this report EY’s Global Consumer Insurance Survey 2014 …
Loading..
Tags:
Information
Domain:
Source:
Link to this page:
Please notify us if you found a problem with this document: