Transcription of Samenvatting ITIL Service Management - rusbach.nl
{{id}} {{{paragraph}}}
Example: dental hygienist
Samenvatting ITIL Service Management - rusbach.nl
Samenvatting ITIL Service Management Anton Rusbach 23 mei 2006 Samenvatting ITIL Service Management ITIL Service Management pagina 2 Inhoudsopgave Inleiding_____ 3 ITIL Procesinrichting _____ 5 Servicedesk _____ 9 Configuratie Management _____ 11 Incident Management _____ 14 Problem Management _____ 16 Change Management _____ 18 Release Management _____ 21 Service Level Management_____ 24 Financial Management for IT services _____ 26 Availability Management _____ 28 Capacity Management _____ 33 IT Service continuity management_____ 36 Security Management _____ 39 Samenvatting ITIL Service Management ITIL Service Management pagina 3 Inleiding Over dit document Deze Samenvatting is geschreven ter voorbereiding op de ITIL Service Management theorie-examens voor Service Support en Service Delivery.
Samenvatting ITIL Service Management ITIL Service Management pagina 4 Examen Bij het beantwoorden van de examenvragen kunnen de volgende aandachtspunten helpen.
Tags:
Information
Domain:
Source:
Link to this page:
Please notify us if you found a problem with this document: