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Snazzlefrag’s Organizational Behavior DSST Study Notes

snazzlefrag sOrganizationalBehavior DSSTS tudy NotesContact: at: : How people behave in organizations, application of this Elements: People, structure, technology, environmentHuman Nature: Each indiv 1) Unique 2) Total human 3) Guided by motivations 4) : 1)Social systems/govnd by social laws & indiv needs. 2)Have > Group-> : Industrial Revolution. 1800s=some training/improved (Principles of Scientific Management 1911): Father of Scientific factors influence technical : Org=Social System AND workers are most important. Mayo/Roethlisberger(Hawthorne).1948-1952 : Formal Study of OB began to Douglas McGregor: Management=Theory X (autocratic), Theory Y (humanistic)Modern Organizational Theory: Organizations are systems of interrelated of OB:Scientific Method: Observe, Explain, Predict/Hypothesis, Test Hyp, Draw Variable: The Effect-to be explained/predicted (affected by theindependent variable)In OB: Productivity (effectiv/effic), Absenteeism, Turnover, Job Satisfaction(expected/actual rewards).

Common in ERG Theory. Stress: Opportunity, constraint, or demand for which perceived outcome = uncertain and important. Task Demands: Stress factors related to a person's job.Job Design, Wk Cond, Physical Wk layout. Role Demands: Stress factors related to a person's role. Role Conflict: Unable to reconcile and/or satisfy expectations of different roles. ...

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