Transcription of SPRING 2013 - Building a better working world
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SPRING 2013 - Building a better working world
1 FIRST ANNUAL REPORT BY THE SUPPLY CHAIN MANAGEMENT FACULTY AT THE UNIVERSITY OF TENNESSEESPRING 2013 GAME-CHANGING TRENDS IN SUPPLY CHAINSPONSORED BY12 CONTRIBUTORS:TED STANK, AUTRY, BELL, DAVID GILGOR, PETERSEN, DITTMANN, MOON, TATE, BRADLEY, ANNUAL REPORT BY THE SUPPLY CHAIN MANAGEMENT FACULTY AT THE UNIVERSITY OF TENNESSEE SPRING 2013 GAME-CHANGING TRENDS IN SUPPLY CHAIN SPONSORED BYTEN GAME-CHANGING TRENDS IN SUPPLY CHAIN FOUR KEY AREAS OF COMPETENCYGAME CHANGERS32 ATABLE OF CONTENTSI ntroduction 3 Customer Service to Customer Relationship Management 5 adversarial to Collaborative Relationships 10 Incremental Change to a Transformational Agile Strategy 14 Functional Focus to Process Integration 19 Absolute Value for the Firm to Relative Value for Customers 25 Forecasting to Endcasting (Demand Management) 31 Training to Knowledge-Based Learning (Talent Management) 36 Vertical Integration to Virtual Integration 41 Information Hoarding to Information Sharing and Visibility 45 Managerial Accounting to Value-Based Management 49E very month a new article or conference lecture seems to present a fresh idea about the game- changing trends faced by supply chain professionals.
2 3 A TABLE OF CONTENTS Introduction 3 Customer Service to Customer Relationship Management 5 Adversarial to Collaborative Relationships 10 Incremental Change to a ...
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