Transcription of The Laboratory Quality Management Plan - webapps.cap.org
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The Laboratory Quality Management Plan - webapps.cap.org
The Laboratory Quality Management Plan167 Chapter 7 The Laboratory Quality Management PlanThis final chapter provides guidance in preparing and implementing a Quality managementplan. Sample plans from three laboratories are included, and readers should feel free to excerptfrom these examples when developing plans for their own CAP Laboratory Accreditation Program requires laboratories to maintain a writtenplan that describes the overall Quality Management program of the 2004, of laboratories inspected by the CAP were cited for not having an adequate qualitymanagement Quality Management plan spells out the specific steps that a Laboratory will take toensure that Quality is being maintained. A well-constructed plan will be informed by materialin the previous chapters of this manual case studies of Quality failure, approaches to qualitymanagement, regulatory and accreditation requirements, particular Laboratory risks and controlmeasures, and feedback from customers and this manual we have emphasized that Laboratory Quality and safety failuresmay result from diverse causes, ranging from poor communication to human error and frominstrument failure to fraud.
The Laboratory Quality Management Plan 169 Chapter 7 work environment in which employees are encouraged to discuss quality and safety concerns without fear of retribution.
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