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Using Change Concepts to Come Up with Ideas* - …

*From: Langley GL, Moen R, Nolan KM, Nolan TW, Norman CL, Provost LP. The Improvement Guide: A Practical Approach to Enhancing Organizational Performance. 2nd ed. San Francisco, CA: Jossey-Bass Publishers; 2009. Using Change Concepts to Come Up with Ideas* (To learn more, see QI 102: The Model for Improvement: Your Engine for Change .) Eliminating waste, improving workflow, optimizing inventory (1-27, 40-45, 71) Enhancing producer-customer relationship and changing the work environment (28 40) Better managing time (46 50) Managing variation, designing systems to avoid mistakes (51 62) Design of products and services (63 70, 72) 1.

*From: Langley GL, Moen R, Nolan KM, Nolan TW, Norman CL, Provost LP. The Improvement Guide: A Practical Approach to Enhancing Organizational Performance. 2nd ed. San Francisco, CA: Jossey-Bass Publishers; 2009.

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