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Lesson 5 Using Communication Skills

Lesson 5 Using Communication Skills

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the mediation process.(p. 49) 7. Discuss ways to avoid prejudicial behavior.(p. 54) ... as verbal communication, and shake ... LESSON 5 • Using Communication Skills 43 Listening is just as important a communication skill as speaking is. Good listeners have more effective conversations.

  Skills, Communication, Process, Lesson, Communication skills

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