User Guide v 3.0 - PC Pitstop

1 Copyright 2019 PC Pitstop , IncUser Guide v of Contents Introduction 1 Optimal System Requirements 1 Scan Components 1 Where to Purchase PC Matic 2 Installation Options 3 Launching PC Matic

2 3 Additional Installations 3 Removing Existing Computers 4PC Matic Home Screen 5 Logging In 6 Creating an Account 7 Scan Options 8 Icon Legend 9 After the Scan 10PC Matic Dashboard 12 Maintenance Stats Overview 13 Scheduling a New Event 15 Master Scheduler 16 Reversing Changes 17 Quarantine Tool 18PC Matic Ad Blocker 18 SuperShield Protection 19 SuperShield Options 21 Whitelisting 22 Android Application 23 Remote Desktop Security 25 Frequently Asked

3 Questions 25 Uninstall PC Matic 27 Troubleshooting 28 Support 29 Table of Contents Page 1 IntroductionPC Matic is for consumers that are looking to protect 10 or fewer endpoints. It is available as a 5 or 10 license per year subscription or lifetime subscription (Evergreen).PC Matic consists of several parts: Real time whitelist based malware protection known as SuperShield. SuperShield is active and protects the computer 24/7; the scans will be scheduled to meet your needs. An on demand scanner that will clean and maintain each endpoint. You can schedule scans at several different intervals: one time, daily, weekly or monthly. Choose a start day and time and insert an email address to receive the clean reports after the scan completesOptimal System Requirements Computer Operating System: Windows 10 (32/64-bit), Windows 8 (32/64-bit), Windows 7 (32/64-bit), Windows Vista (32/64-bit) and Windows XP (32/64-bit) Smartphone Operating System: Android and up Processor: 1 GHz or faster Memory: 1024 MB or more Hard Disk: Need 1 GB or more of free space Active Internet Connection Current PC Matic Version: Current SuperShield Version: Components Disk Defragmentation: Choose full or partial optimization (scanner has built in intelligence to not defrag SSD drives) On Demand Malware Scan (Quick, Full, Selective).

4 Choose to clean up malware (viruses) and/or PUAs (pests).Table of Contents Page 2 Benchmarks: Benchmark processor speed, memory speed, and disk speed against all other endpoints we see to come up with a World Rank score. This is how this endpoint compares to all other endpoints scanned with PC Matic. Drivers: Update drivers to the latest version if necessary. Update Vulnerable Apps: We will automatically update 30 third party applications and make sure to keep each on the latest version in order to maintain the security of the program. (Java, Adobe, iTunes, Skype, etc.) Optimize System Restore Points: Will ensure that restore points do not take up too much hard drive space. Clean Junk Files: Cleans out the recycle bin and temp directories. Registry Fixes: Light cleaning of orphaned entries in registry.

5 Internet Settings: Modifies registry settings to speed up Internet and increase security. Performance Tweaks: Tweaks OS to run faster (ex: remove animation in start menu). Services: Turns off auto start of services that are deemed unnecessary. Scheduled Tasks: Turns off scheduled tasks deemed unnecessary. Startup Programs: Turns off startup programs deemed to Purchase PC MaticPC Matic can be officially purchased from our website Click on the Buy Now button from our website to begin the purchase process. From the purchase screen, you can select the number of computers you have, 5 or 10, and the annual license or Evergreen, which is a lifetime can also download PC Matic as a free download, which will give you limited features of the program.

6 The free download only has access to scanning and will not implement any fixes after the scan or provide real-time protection. If you download the free version and decide to purchase a license open PC Matic and click the Shop icon in the upper right corner to begin the purchase purchase, you will receive an email receipt with the link to download PC Matic and install it on your computer. If you do not receive this, you can also download PC Matic by clicking the Free Download button on and after installing click Login in the lower left hand corner of the program. Login with your email and password just created during purchase. Table of Contents Page 3 Installation OptionsIn order to install PC Matic, you will need to double click on the file downloaded after your purchase, or download by clicking Free Download on you double click the PC Matic installer that you downloaded, you will walk through several different prompts.

7 On the fifth screen of the installer process, you will be presented with several options to Create a desktop shortcut2. Create a Quick Launch shortcutLaunching PC MaticAfter your initial installation, PC Matic will launch automatically. This provides you the ability to immediately do a scan after install, and install SuperShield protection. If it does not launch automatically, there are several ways to open PC ShortcutIf you elected to have a desktop shortcut added during installation, look on your desktop for the green PC Matic shield shown on the right and double click it. Start MenuClick the start menu in the lower left hand corner of your desktop and choose all programs. Look for the folder titles PC Pitstop , and then PC Matic.

8 Double click the PC Matic entry with the green InstallationsYou can install PC Matic on as many computers as you have purchased with your annual or lifetime license. It s very easy to install the program on another computer after you ve made the initial purchase. In order to install it on the additional computer, you must visit from the computer you wish to install the software the Free Download option from our website and install the downloaded file. After installation, click the Log In button in the bottom left corner of PC Matic and log in with Table of Contents Page 4 your email and password used to purchase the license. It s very important that you log in with the account used to purchase and not a new account, otherwise the new computer will not be on your paid Existing ComputersYou can remove existing computers from your account if you are no longer using that computer, it has died, or you no longer wish to protect it.

9 To the right of the computer name on your dashboard is an option to remove any computer that has not been optimized within the last 60 days. Computers that have been on the license more than 90 days can be removed without having to wait 60 days from the last scan and clean. Just click on the you need additional assistance removing computers, please reach out to our support team at Make sure to include the name of the computer that you are looking to remove from the of Contents Page 5 PC Matic Home ScreenThe PC Matic Home Screen gives you an overview of all of the computers you currently have on your account, along with the ability to scan your current PC. We will walk through all of the options in the Home Screen below. 1. Support To access the only official and free PC Matic support click the Support Shop To add licenses or purchase a license if you are using the free version, visit the Logout To change accounts, logout of PC Master Scheduler Schedule a scan for all computers on your account at the same Master Reports View reports across all computers on your Details View in depth details of the current SuperShield Install or turn on SuperShield protection on your of Contents Page 6 8.

10 Options Change and customize PC Matic including current scan Scan Run a scan with the current settings customized in the options Add a Computer Easily add more computers to your PC Matic StatsThe maintenance stats section will hide by default and only show when you expand the window by clicking the arrow at the bottom of PC Matic. This allows you to have a cleaner view of the computers on your account with the option of viewing maintenance stats if you would like to. This section will automatically be collapsed everytime you open PC Matic to give you a quick view over all of your computers. Edit Account InformationTo edit information on your PC Matic account, click Edit under your name and license expiration date at the top of the program.