Transcription of NPG SUPPLIER PROCEDURES MANUAL UPDATE …
1 NPG SUPPLIER PROCEDURES MANUAL UPDATE JANUARY 2017 NPG SUPPLIER PROCEDURES MANUAL - Current Communications Confidential Page 1 of 1 Dear SUPPLIER , Coordinating with the UPDATE to the Nordstrom Partnership Guidelines, Nordstrom Product Group (NPG) has updated the Factory Guide to Implementing the Nordstrom Partnership Guidelines (Factory Guide). The Factory Guide is intended to enable agents, manufacturers, and factories to effectively incorporate Nordstrom Partnership Guidelines into daily operations. The 2017 Factory Guide has been adjusted slightly in formatting to better align with the format of our Corrective Action Plan and remediation documents. Key changes to audit findings include: Zero Tolerance: Homeworking Critical Health & Safety issue Threats of violence or retaliation from factory to auditor All exit doors locked during working hours Drinking water hazardous to health of workers Use of, or contribution to, a "black list" to discriminate in recruitment of workers Demands Immediate Action: Financial harassment Denied partial access for an audit Unauthorized dumping of environmental, chemical, or solid waste Failure to pay minimum wage Delayed payment of wages or overtime wages resulting in worker not being paid at least monthly Discrimination against migrant/foreign workers The Factory Guide can be reviewed on our SUPPLIER website at: They are available (on the SUPPLIER website only) in the following languages.
2 English Bengali Simplified Chinese Traditional Chinese Hindi Spanish Vietnamese It is important that all suppliers review the updated Factory Guide, understand the revisions, and implement any necessary changes to be compliant. If you have any questions, please contact the NPG Social Responsibility Team at: Thank you for your commitment to socially responsible production. Best Regards, Nordstrom Product Group
